Call-Back Solutions for the Contact Center

Reduce hold time and mitigate call spikes with Fonolo's innovative call back software for the contact center. Fonolo 是一个基于云端的呼叫中心解决方案，为中小型企业和初创企业简化客户互动。 **主要功能：** * **多渠道支持：**通过电话、短信、电子邮件和社交媒体渠道与客户连接。 * **IVR 自动化：**使用交互式语音应答 (IVR) 系统自动化常见的呼叫，减少等待时间。 * **呼叫路由：**根据技能、可用性和业务规则将呼叫路由到合适的座席。 * **呼叫记录：**记录和存储客户交互，以便进行分析和改进。 * **性能分析：**跟踪座席和呼叫中心的指标，以改善运营效率。 Fonolo 的优点包括： * **易于使用：**直观的界面和基于浏览器的访问，无需复杂的软件安装。 * **可扩展性：**随着企业发展，可以轻松扩展容量并添加新功能。 * **经济高效：**基于订阅的定价模式，根据使用情况付费。 * **集成：**与 CRM、帮助台和其他业务应用程序无缝集成。 Fonolo 帮助企业改善客户体验、提高座席效率并获得对客户互动的宝贵见解。它适用于各种行业，包括电子商务、金融服务、医疗保健和技术。

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Global Managed Services Provider | TRG

TRG is a global, privately owned managed services provider that manages the full lifecycle of every enterprise endpoint. As a device agnostic leader, we don’t just sell you devices. We manage the full endpoint experience.

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Main Page

Our Vision. Our Service. Our Community. New Patients can schedule an appointment online.

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Sarasota Memorial Health Care System - Sarasota, Florida Hospital

Sarasota Memorial Health Care System is a full-service health system, with a flagship, 839-bed regional medical center and specialized expertise in heart, vascular, cancer and neuroscience care, as well as the area’s only obstetrical and pediatrics services, Level III neonatal intensive care (NICU) and Level II Trauma Center.

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